Free
Try Imara with no commitment
Freeforever
- 75 conversations / month
- 1 team member
- WhatsApp inbox (manual)
- 50 contacts
- Community support
A part-time CSR costs KES 20,000/month and works 8 hours a day. Imara starts free — and works nights, weekends, and public holidays without overtime.
Platform plans
Choose the Imara plan that helps youclose deals in chat.
Platform plans cover your shared inbox, automations, and team. SMS credits are a separate pay-as-you-go add-on below.
MonthlyAnnual
Starter
For small businesses getting started
KES 10,000
/month after trial
14-day free trial — no card required
+ KES 1.50 / overage message
+ One-time setup: KES 7,500
- 10,000 messages / month
- 1 WhatsApp Business number
- Up to 5,000 contacts
- 10,000 messages / month
- Inbox + Leads & CRM
- WhatsApp campaigns
- Up to 3 team members
- Email support
- + KES 1.50 / overage message
Professional
Most popularFor growing businesses scaling fast
KES 20,000
/month after trial
14-day free trial — no card required
+ KES 1.00 / overage message
+ One-time setup: KES 15,000
- 50,000 messages / month
- Everything in Starter
- Up to 25,000 contacts
- 50,000 messages / month
- AI Model Training
- Website Chatbot
- WhatsApp Flows builder
- Ads Analytics dashboard
- Meta Conversions API
- Up to 10 team members
- Priority support
- + KES 1.00 / overage message
Enterprise
For agencies and large teams
Custom pricing
tailored to you
+ Setup fee: scoped with your team
- Unlimited messages
- Everything in Professional
- Unlimited contacts & messages
- Unlimited team members
- Dedicated account manager
- SLA guarantee
- Agency client management
- Custom integrations
Swipe to see all plans →
Common questions before you sign up
Official Partnership
Meta Tech Provider
Registered Meta Tech Provider — same program used by enterprise WhatsApp platforms worldwide.
Cloud API Partner
WhatsApp Business API
Official Cloud API — same infrastructure trusted by millions of businesses for reliable, compliant messaging.
API Active
No lock-in on monthly plansCancel anytimeM-Pesa billing supported14-day free trial on all paid plans
Extra team members KES 1,000/user/month · Overage messages billed at end of month · No lock-in on monthly plans
Need a custom setup or agency rollout? Contact our sales team
Bulk SMS add-on
SMS pricing
Reach every phone,without another subscription.
Bulk SMS is pay as you go. It is included with every Imara plan, so you only top up for the messages you send.
KES 0.80
per SMS part · unlock it with a KES 7,500 top-up
- Available on every Imara plan
- Credits never expire
- Pay with M-Pesa or card
Popular credit bundles
KES 600
500 SMS credits
KES 1.20 per part for a simple first campaign or a few reminders.
KES 2,500
2,500 SMS credits
KES 1.00 per part for regular buyer and appointment updates.
KES 7,500
9,375 SMS credits
KES 0.80 per part — our lowest rate for growing teams.
One credit equals one SMS part.
A standard text is one part (up to 160 GSM characters). Longer or Unicode messages use additional credits; your dashboard shows the cost before sending. Minimum top-up: KES 120.