A part-time CSR costs KES 20,000/month and works 8 hours a day. Imara starts free — and works nights, weekends, and public holidays without overtime.

Pricing

Simple pricing for teams thatclose deals in chat.

MonthlyAnnual

Free

Try Imara with no commitment

Freeforever
  • 75 conversations / month
  • 1 team member
  • WhatsApp inbox (manual)
  • 50 contacts
  • Community support

Starter

For small businesses getting started

KES 8,000

/month after trial

14-day free trial — no card required

+ KES 1.50 / overage message

+ One-time setup: KES 7,500

  • 10,000 messages / month
  • 1 WhatsApp Business number
  • Up to 5,000 contacts
  • 10,000 messages / month
  • Inbox + Leads & CRM
  • WhatsApp campaigns
  • Up to 3 team members
  • Email support
  • + KES 1.50 / overage message

Enterprise

For agencies and large teams

Custom pricing

tailored to you

+ Setup fee: scoped with your team

  • Unlimited messages
  • Everything in Professional
  • Unlimited contacts & messages
  • Unlimited team members
  • Dedicated account manager
  • SLA guarantee
  • Agency client management
  • Custom integrations

Swipe to see all plans →

Common questions before you sign up

Official Partnership

Meta Tech Provider

Registered Meta Tech Provider — same program used by enterprise WhatsApp platforms worldwide.

Verified

Cloud API Partner

WhatsApp Business API

Official Cloud API — same infrastructure trusted by millions of businesses for reliable, compliant messaging.

API Active
No lock-in on monthly plansCancel anytimeM-Pesa billing supported14-day free trial on all paid plans

Extra team members KES 1,000/user/month · Overage messages billed at end of month · No lock-in on monthly plans

Need a custom setup or agency rollout? Contact our sales team

Built for businesses that sell in chat

Your next sale is one fast reply away.
Don't let it go to someone who replied first.

Book a demo and see how Imara keeps your business first in every customer chat.

Instant first replyHuman handover built inWhatsApp, Instagram, MessengerBuilt for mobile-first teams