Privacy Policy

1. Introduction

Imara Logic respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information in compliance with the Data Protection Act, 2019 (Kenya).

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and phone number when you register (via Google Auth).
• Client Data: Information you upload to train the AI (PDFs, text files, sales scripts).
• End-User Data: Chat logs, phone numbers, and names of the visitors interacting with the AI agent on your website or WhatsApp.
• Usage Data: IP addresses, browser type, and interaction logs with our dashboard.

3. How We Use Your Information

We use your data to:

• Provide, operate, and maintain the AI Service.
• Process transactions and manage your subscription.
• Improve the AI models (using anonymized chat logs to refine accuracy).
• Comply with legal obligations.

4. Data Sharing and Processors

We do not sell your data. We share data only with trusted third-party service providers necessary to run the Service:

• AI Providers: OpenAI / Anthropic / Google (for LLM processing).
• Hosting: Vercel (for website hosting) and Supabase (for database storage).
• Analytics: Google Analytics / PostHog (for usage tracking).

5. Data Retention

We retain your personal data only as long as necessary to provide the Service. You may request the deletion of your account and associated data at any time.

6. Your Rights (Kenya Data Protection Act)

As a user in Kenya, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your data ("Right to be Forgotten").
• Objection: Object to the processing of your data for marketing purposes.

To exercise these rights, email us at privacy@imaralogic.co.ke.

7. Security

We implement industry-standard security measures (encryption, access controls) to protect your data. However, no method of transmission over the Internet is 100% secure.

8. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites.