Enterprise-Grade Infrastructure · Kenya-Built

Enterprise-Grade WhatsAppCommunication Architecture.

We build secure, custom WhatsApp integrations that connect directly to your ERP, automate M-Pesa reconciliation, and cut call center overhead by 40%.

View Enterprise Capabilities
Direct ERP & database integration
ODPC-compliant data architecture
Automated M-Pesa reconciliation
Zero-downtime system migration
Integration Architecture
Secure

WhatsApp Business API

Cloud API — end-to-end encrypted

Input
Imara

Imara Integration Layer

ODPC-compliant Python / Laravel pipeline

Core
Your ERP
SAP / Odoo / Custom
M-Pesa API
Daraja v2 sync
SQL Database
Zero third-party
✓ No third-party data brokers✓ Your infrastructure✓ ODPC compliant
The Market Has Already Moved

Your customers already expectsystem-integrated WhatsApp support.

The industry standard has moved. Following the migration of major institutions like Equity Bank and KRA to automated WhatsApp support, your customers now expect instant, system-integrated communication.

40%
Call center overhead reduction
Average across enterprise clients that complete migration.
< 3s
Customer query response time
Instant WhatsApp replies driven by live ERP data.
100%
M-Pesa reconciliation accuracy
Zero manual entry. Every transaction auto-matched and receipted.
Following the example ofEquity BankKenya Revenue AuthoritySafaricomCo-operative Bank
Enterprise Capabilities

Three pillars of enterpriseWhatsApp architecture.

Not a chatbot builder. An engineering team that wires WhatsApp directly into your operational stack.

For COOs & Legal

ODPC-Compliant Infrastructure

Your data never leaves Kenya. Our secure SQL backend and custom Python/Laravel architecture means zero third-party data leaks and 100% localized compliance.

  • Secure SQL & Python/Laravel backend architecture
  • Zero third-party data brokers or SaaS middleware
  • 100% localized data residency in Kenya
  • Full audit trails for regulatory reporting
  • Architecture your legal team can review and approve
For Finance & Ops

Automated M-Pesa Sync & Finance

Direct M-Pesa API to ERP integration delivers instant WhatsApp payment receipts on confirmation. Zero manual reconciliation — every transaction auto-matched.

  • Direct Daraja v2 API to ERP integration
  • Instant WhatsApp receipts on M-Pesa confirmation
  • Zero manual reconciliation — all transactions auto-matched
  • Real-time balance & transaction queries via WhatsApp
  • Eliminates the accounts-payable bottleneck entirely
For Operations

Seamless System Migration

We handle the entire migration from phone lines to AI-powered WhatsApp with zero downtime. Parallel running during cutover, staff training included.

  • Full migration from phone lines to AI-powered WhatsApp
  • Zero downtime — parallel running during cutover
  • Staff training and SOP documentation included
  • Your team retains full operational control post-migration
  • 12-month post-migration support SLA
For CTOs & Engineering Leads

We are not a SaaS dashboard.We are your engineering partner.

Most WhatsApp platforms give you a drag-and-drop interface and route your customer data through their servers. We build the opposite.

We build direct database integrations — custom Python or Laravel services that sit inside your infrastructure, connect to your SQL databases, and communicate over APIs your own team controls, reviews, and owns permanently.

Your infrastructure. Your data.

No customer data passes through a third-party SaaS platform. The integration lives in your own server environment.

Code your team can audit.

We deliver clean, documented Python or Laravel source code. No black-box SDKs. Your engineers can read, extend, and own it.

Purpose-built API pipelines.

We build specific endpoints mapped precisely to your ERP's data model — not generic connectors that force your data into someone else's schema.

imara_erp_webhook.py
Python · Your stack
from imara.integrations import ErpConnector
from imara.mpesa import DarajaClient
# Runs inside your own infrastructure

@app.route("/whatsapp/webhook", methods=["POST"])
def handle_payment_query():
    msg = request.json["message"]
    order = ErpConnector.fetch(msg.order_id)
    receipt = DarajaClient.confirm(order)
    return send_whatsapp(msg.from, receipt)

Data never leaves your server. Source code delivered to your repo.

Your repo
Git delivery
Data residency
Kenya-only
Third-party SaaS
None
Vendor lock-in
Zero
14-Day Paid Proof of Concept

De-Risk Your Migration witha Paid Pilot.

Give us one operational bottleneck — like dispatch tracking or payment receipts. We will build a secure integration in a sandbox environment within 14 days.

01

Architecture Review

We map your ERP, database schema, and WhatsApp use case in a 90-minute scoping call. We sign an NDA before you share anything.

02

Sandbox Build

We build the integration in a fully isolated environment using your real data structure. Zero production risk. Zero vendor access to live systems.

03

Live Demonstration

You see your own operational data flowing through WhatsApp in 14 days. Then decide whether to proceed — no lock-in, no pressure.

Email our Enterprise Team
Scoped engagement — fixed deliverableNDA available before scoping callNo vendor lock-in after pilot